Permanent Makeup Cancellation/No Show Policy
Cancellations, Deposits & Fees: A deposit of $150.00 is required to book permanent makeup appointments and it is non-refundable and non-transferable. The deposit fee has proven to ensure serious inquiries only.
Rescheduling, Deposits & Fees: To reschedule a PMU appointment, a 7 day grace period from the day of your reserved appointment is accepted for a transferable deposit. If it is less than 7 days, the deposit of $150.00 is paid to Luxe + Lulu. 7 days will help ensure that the appointment gets scheduled with a new client.
If a medical emergency arises, you must provide the proper medical documentation.
If you fail to show up to an appointment, you must be prepay in FULL to rebook and will automatically be denied going forward.
Failure to not follow PRE-PROCEDURE CARE (which is a contraindication) will result in the $150.00 deposit fee. Pre-procedure checklist available above.
Failure to not notify Luxe + Lulu of existing permanent makeup done elsewhere will cost you the deposit fee of $150.00.
NO SHOW:
If you do not show for your scheduled appointment you will be charged the $200.00 deposit fee and denied future appointments automatically until remaining balance is paid in full including additional deposit of $150.00 to reserve booking again.
LATE TO APPOINTMENT:
If 15 minutes late for appointment, service will end at service scheduled time. If 30+ minutes late, we will need to cancel and the deposit fee will be applied to the appointment.
PREVIOUS WORK:
If you have previous work done else where and will need a correction, cover up or removal. You must book a consultation ahead, excluding same day consultation. Please do not show up with previous work. Your appointment will be cancelled and the $150.00 deposit fee will apply.
ALL permanent makeup procedures are non refundable. No exceptions. Thank you kindly.