Permanent Makeup Cancellation/No Show Policy
Cancellations, Deposits & Fees: A deposit of $150.00 is required to book permanent makeup appointments and it is non-refundable and non-transferable. The deposit fee has proven to ensure serious inquiries only.
Rescheduling, Deposits & Fees: To reschedule a PMU appointment, a 7 day grace period from the day of your reserved appointment is accepted for a transferable deposit. If it is less than 7 days, the deposit of $150.00 is paid to Luxe + Lulu. 7 days will help ensure that the appointment gets scheduled with a new client.
If a medical emergency arises, you must provide the proper medical documentation.
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If you fail to show up to an appointment, you must be prepay in FULL to rebook and will automatically be denied going forward.
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Failure to not follow PRE-PROCEDURE CARE (which is a contraindication) will result in the $150.00 deposit fee. Pre-procedure checklist available above.
Failure to not notify Luxe + Lulu of existing permanent makeup done elsewhere will cost you the deposit fee of $150.00.
NO SHOW:
If you do not show for your scheduled appointment you will be charged the $200.00 deposit fee and denied future appointments automatically until remaining balance is paid in full including additional deposit of $150.00 to reserve booking again.
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LATE TO APPOINTMENT:
If 15 minutes late for appointment, service will end at service scheduled time. If 30+ minutes late, we will need to cancel and the deposit fee will be applied to the appointment.
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PREVIOUS WORK:
If you have previous work done else where and will need a correction, cover up or removal. You must book a consultation ahead, excluding same day consultation. Please do not show up with previous work. Your appointment will be cancelled and the $150.00 deposit fee will apply.
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ALL permanent makeup procedures are non refundable. No exceptions. Thank you kindly.
