Question 1

How do I prepare for my permanent makeup appointment?

Accepted Answer

You must review the information on our Resources/Forms page. You must complete consent forms to flag any health conditions that may affect the procedure and because it's legally required. Please be responsible for you own research by utilizing google or asking your physician if you have a contraindication- a doctor note may be required. You must discontinue retinols (forms of Vitamin A), medically prescribed topicals, laser treatments, botox 4 weeks prior. It is recommended to avoid caffeine, aspirin, ibuprofen, fish oil, alcohol 24 hours prior to procedure. A $100.00 non-refundable, non-transferable fee is deposited to reserve your appointment which will be deducted from initial cost. If a deposit is not received within 7 days, the appointment will be automatically cancelled. Please cancel or reschedule 7 days prior. If emergency, please provide proof to be rescheduled and cancel as soon as possible. It's best to schedule an in-person consultation to receive a mock up with makeup ($50.00) - you may schedule it in Vagaro or text to 262 374 3666.

Question 2

Does it hurt?

Accepted Answer

Permanent makeup tattooing is not painful but not completely painless, it is generally not perceived as pain. Thanks to the latest anesthetic creams there is minimal discomfort. Every client is different, some will feel vibrating or scratching and some will feel nothing at all. Clients may feel more pain during their menstrual cycle.

Question 3

How long does permanent makeup stay?

Accepted Answer

Permanent makeup tattooing is designed to be long-lasting, but it may fade out of the skin quickly or be present forever. As artists we prefer it to fade out within a couple years because techniques and pigments advance which allows us to offer better solutions. Over time, the intensity may fade or shift in color (less ideal). This varies greatly from person to person and depends on factors such as skin thickness, natural cell turnover, immune response, lifestyle, and UV exposure.

Lulu’s signature approach focuses on layering pigment over multiple sessions. This allows the tattoo to be applied lightly and intentionally, giving us the ability to observe how your skin heals before adding more. Because every individual heals differently, this method ensures the most predictable, long-term result.

When permanent makeup is applied too heavily or too quickly—without allowing a full 12 weeks between sessions—it can appear harsh or unrefined as it ages. Correcting overly saturated or poorly applied permanent makeup often requires laser removal, which can be costly, uncomfortable, and may result in undesired color changes such as neon yellow undertones.

For your safety and expectations, it’s important not to rely solely on before-and-after photos online that are used for marketing. Many images do not accurately reflect how pigment truly looks once fully healed and aged. Healed results, technique, and restraint are what truly define high-quality permanent makeup.

Question 4

Can I still apply regular makeup?

Accepted Answer

Absolutely but you must wait until they fully heal. Makeup is meant for perfecting and permanent makeup will not take the place of makeup.

Question 5

What if I've had permanent makeup already?

Accepted Answer

Unfortunately brow tattooing is not meant to be corrective. You may be required to get saline, acid, laser removal or magnetic removal prior to receiving a brow tattoo again. It must be light enough to work over and images sent to our email will be required. Touch ups are only booked if Lulu did the original appointment. It is full price for all new clients. In some cases, there may be scar tissue from previous work that I'm unable to cover. Please do your research for where to receive removal. If you have previous work, it's impossible for me to know how the pigment will retain. The iron oxide in red pigment is very difficult to color correct and it will always remain present.

Question 6

How long does the procedure take?

Accepted Answer

Your appointment will take approximately 2.5–3.5 hours, depending on the level of detail required.
The first portion of the appointment—about one hour—is dedicated to consultation, brow design, color theory, expectation-setting, and mapping to create the ideal brow shape.
The next hour and a half consists of the tattooing itself.
I complete one brow fully before moving to the other and do multiple light passes to layer them evenly. A short break allowed in between to check phone, use restroom, stretch body. 
The final portion of the appointment allows the pigment to begin oxidizing and gives us time to evaluate your brows from multiple angles and lighting.
This is also when you can express any considerations. This step is done intentionally and gently so the skin is not overworked.
Many service providers do not allocate enough time for this process, but I schedule an additional 30 minutes to carefully review every detail and ensure you are comfortable and informed. It’s also important to avoid being overly focused on very minor details during this first session, as you will be returning for a follow-up where refinement is expected and normal.
Please also be mindful that permanent makeup is physically demanding for the artist.
Hand and body fatigue can occur, so respecting the pace and boundaries of the procedure allows for the highest-quality result. The artist must finish at the scheduled time and you will be returning in 3-6 months which will allow you to contact the artist via email to prepare for your session with questions or concerns.

Question 7

Is there special aftercare?

Accepted Answer

Yes — you will receive detailed aftercare instructions immediately following your appointment, and you can also review them anytime on our Resources/Forms page. Proper aftercare is 25% of your final result, so following these steps will ensure the best possible outcome for both of us. Aftercare is provided on initial visit only.

Day 1 Instructions

Powder Brows
For the first hour after your appointment, gently pat the skin the brows with a cotton round as directed.
Nano or Combo Brows
For the first two hours, pat the skin on the brows every 30 minutes to manage lymph.
Evening of Day 1 (All Techniques)
Cleanse the brows with the provided soap using clean fingertips only.
Rinse thoroughly.
Pat dry—do not rub.
Apply a thin, breathable layer of the recommended ointment.
Be sure to cleanse between the brow hairs, as the skin—not just the hair—is tattooed.
Days 2–10
Repeat the following routine once daily: AM + PM (use thin layer of ointment (rice grain amount) mid-day if needed for comfort).
Cleanse gently with the provided soap.
Rinse well.
Pat dry.
Apply a thin layer of ointment.
Avoid the Following for Days 1–10
Sweating or strenuous exercise, marathons
Steam, sauna use, or hot yoga
Facials, chemical peels, or skincare treatments
Massage or chiropractic services involving face cradles
Pools, Jacuzzis, oceans, or lakes
Tanning or direct sun exposure
Direct hot water on the brows (use a shower visor)
Scrubbing with washcloths, loofahs, or exfoliating tools
Skincare products with active ingredients (AHAs, BHAs, enzymes, retinoids, acids)

Question 8

What should I expect after the brow procedure?

Accepted Answer

You should expect to follow aftercare to the best of your ability to help care for your skin so that your eyebrows may heal as good as possible. You may expect some soreness and redness. You may expect to see many changes occur with the pigment/color of your eyebrows for day one to day 40 due to cell renewal and healing.  You must pay attention to what is going near your eyebrows. You must avoid brow makeup for 10 days. I will provide a photo of what to expect day to day which may vary on clients.

Question 9

How many appointments are recommended to finish the procedure?

Accepted Answer

Most beauty treatments, including permanent makeup, benefit from a second session. The skin often accepts pigment more successfully the second time, allowing us to add, adjust, and refine details. For the best longevity and balance, I recommend a revisit 3–6 months after your initial appointment to layer pigment over the healed results.

My approach differs from many PMU artists.
It’s common in the industry for artists to attempt to complete the entire procedure in one session so they can offer a “free touch-up” later to bring more clients in. However, rushing the work or trying to achieve full saturation too quickly can stress the skin, limit your input, and create long-term complications.

Instead, I prioritize controlled layering and proper healing time.
By spacing your sessions appropriately, we can make thoughtful decisions together at your second appointment—based on how your unique skin heals. This method results in softer, more natural healing and long-lasting outcomes.

When I first began, I followed the standard industry method, but I quickly realized it wasn’t serving clients or their skin well. Adjusting my strategy has led to healthier skin, better healed results, and a much more personalized experience.

The answer is two sessions, but it's a possibility that a customer may want a "touch up" after the two sessions. Each appointment must be spaced out 3-6 months apart. It's not recommended to come in every year and it's not recommended to have more than 3 sessions in one year.

Question 10

Is permanent makeup safe?

Accepted Answer

All blades and needle cartridges used in your procedure are single-use, disposable, and immediately discarded in a medical sharps container.
Please note that pigments and numbing agents can cause allergic reactions in sensitive individuals.
Patch Testing Options
For clients who are concerned about possible sensitivities, a patch test is available. It can be performed in one of the following ways:
Behind the Ear
A sterile, single-use lancet lightly scratches the skin behind the ear, and a small amount of pigment is applied.
Inner Arm Test (No Scratching)
All products used during the procedure are placed in a patch-test kit and applied to the inner arm for 24–48 hours.
Combination Method
Both techniques may be used for a more comprehensive screening.
Please note: Applying pigment behind the ear may leave a small amount of ink visible permanently.
Safety & Certification
I am certified in Bloodborne Pathogens, and my certificate is displayed in the studio. Proper preparation, sanitation, and aftercare practices are followed at every appointment to maintain the highest safety standards.
Booking a Patch Test
Please schedule an in-person consultation and select “patch test” in the PMU section when booking online.
If a patch test is not performed, you will be required to waive the patch test in your consent form.
Patch tests are helpful but do not guarantee that an allergic reaction cannot occur in the future.
A Note on Allergies
Every client is unique. For example, I have worked with a client who was highly allergic to eyebrow and eyelash hair dye but experienced no reaction to eyeliner tattooing. Your sensitivity to one product does not always predict sensitivity to another.

Question 11

Is permanent makeup similar to a tattoo?

Accepted Answer

Tattoos and permanent makeup share a similar concept, but the results and ink have a different composition, pmu ink is more diluted and modified. The main distinction lies in the type of pigments used and how stable those pigments are over time.
Permanent makeup is designed to soften and fade gradually over 1–3 years, allowing us to refresh and adjust the color as your features and preferences evolve. For a safe and successful new application, the previous work must be at least 50% faded.
Traditional tattoo ink, on the other hand, is formulated to be much more vibrant and stable, and it is deposited at a different depth in the skin. Although both are technically permanent procedures, the intended longevity and fading behaviors are not the same.

Question 12

Are my results guaranteed?

Accepted Answer

Results are not guaranteed with permanent makeup.
Permanent makeup is an art form rather than an exact science, which means individual results vary. Every client’s skin heals differently, and pigment retention can be affected by both intrinsic factors (genetics, skin type, immune response) and extrinsic factors (lifestyle, skincare habits, environment).
A 3-month revisit is strongly recommended, as most clients retain pigment significantly better during the second session. In some cases, a third session may be needed to achieve the desired result. Please note that Lulu charges per session.
Because permanent makeup involves personal healing variables that no artist can fully control, refunds are not offered. However, every artist should be willing to have a reasonable and respectful conversation about your results and any concerns.
It’s also important for artists to recognize when a client is not an ideal candidate; taking on clients who should not be treated can increase the risk of complications or unsatisfactory outcomes.

Lulu prefers shading as it has the most predictable result.

Question 13

Can I get a refund if I do not like the result?

Accepted Answer

No — permanent makeup cannot be guaranteed.
Healed results vary significantly from person to person. Some clients may retain pigment beautifully, while others may lose more color, even reject pigment entirely or have a poor healed result, especially if you have existing pmu from elsewhere.
Microblading and nano strokes are especially unpredictable, as they rely on very fine, delicate lines that can blur, fade unevenly, or not retain at all depending on the skin.
Machine shading (Powder Brows), however, offers a more reliable and consistent result, making it the most predictable technique for long-term retention and soft, even healing.

Question 14

Is it safe if I am pregnant or nursing?

Accepted Answer

No. In addition, it is recommended to wait 6 months to 1 year after pregnancy before receiving permanent makeup.
Postpartum hormones can significantly affect the procedure, healing process, and final results. Waiting allows your body and skin to stabilize, ensuring safer conditions and more predictable outcomes.

Question 15

What if I get an allergic reaction to the procedure?

Accepted Answer

Contact your doctor immediately. We are not responsible for medical conditions that my arise as a result from the procedure. We are not medical professionals.

Question 16

Is it recommended to give gratuity for tattooing?

Accepted Answer

Tips are never expected but always appreciated.
There is no set percentage or recommended amount. If you feel satisfied with your service and results, you’re welcome to leave any amount that feels right to you. Your comfort, budget and appreciation matter more than the number.
Instead of gratuity you may leave a google review, a social media story post and referrals which will help our business.

Question 17

Are the service menu prices set?

Accepted Answer

The service menu prices are a "base" or "starting from" price. Please let me know if you decide to change your touch up to another procedure to give you an accurate estimate for cost, to prepare supplies and to book the proper time.

Question 18

Is there any promotions that can be applied?

Accepted Answer

Please ask about current promotions or watch social media for flash sales.

Question 19

What if my expectations are not met?

Accepted Answer

The best advice I can give any client is to choose an artist whose work truly aligns with your personal style.
It’s important to explore different artists and find someone who feels like the right fit for you.
I give 100% to every client, and if you are not completely satisfied, I encourage you to share your concerns so I can address them at your second session via email and politely. However, the skin and body can be unpredictable, and in some cases, pigment simply does not retain as expected or we chose the wrong pigment or procedure technique. Sometimes we simply need a second chance to reconfigure our approach if there is a challenge with the skin. 
If I ever feel that your needs or expectations are outside what I can reasonably achieve, I believe in having an honest and respectful conversation. In those situations, it may be best to refer you to another artist whose style or approach may be a better match. Over the years, I’ve had a few clients who loved visiting but still felt dissatisfied with their healed results—when that happens, a referral is often the most supportive next step.
My priority is always your happiness and long-term satisfaction, even if that means guiding you toward someone who may be better suited to your needs.

FAQ